What We Collect & Why
When you open an account we ask for your mobile number, a secure password and the wallet details you'll use for deposits and withdrawals. That information lets us confirm you're the account holder when you request a payout and helps us spot unusual login patterns. Every
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bKash, Nagad or Rocket transaction is logged with a timestamp, amount and reference number so our finance team can match your deposit to your account balance. We also capture your device type, IP address and browser version each time you log in; these session markers help
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us detect shared credentials and flag access from unfamiliar locations. Cookies remember your language choice, your last game category and whether you've dismissed onboarding tips so you don't see the same welcome screen twice. We don't sell your data to third parties and we don't share
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payment details with anyone outside the transaction flow. If local law in Bangladesh requires us to respond to a lawful data request we will comply, but we notify you unless the order forbids disclosure. You can request a copy of everything we hold, ask us to
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correct an error, or close your account and have non-regulatory records deleted after the mandatory retention window ends.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.